Claims Management Without the Complexity

Managing claims and negotiations shouldn't distract you from your business.

We provide tailored claims administration, debt recovery and settlement negotiation for all businesses, specialising in the motor, property, fleet, plant and machinery space.

Whether you need ongoing claims management or assistance with individual complex matters, we offer flexible services designed around you.

Our Services

Claims Administration

Flexible support for organisations seeking to outsource some or all of their claims handling activities, allowing internal teams to focus on core business operations

Liability Assessment & Dispute Management

Review of incident circumstances, supporting evidence and applicable liability considerations to assist with informed claim decisions and dispute resolution

Settlement Negotiations

Commercially focused negotiations aimed at reaching fair and proportionate settlements while managing unnecessary risk, costs and delays

Debt Recovery

Debt recovery arising from losses, aimed at getting you the best return in market

About Us

Ironside Claims was established to provide businesses with a practical alternative to traditional claims administration.

With over 20 years experience, we understand that effective claims management requires more than simply processing paperwork.

It demands industry specific knowledge, careful cost management, clear communication and an understanding of the commercial circumstances surrounding each claim.

Contact Us

Frequently Asked Questions

We specialise in motor, fleet, property, plant and machinery clients, property. However, we can often do other claims and we can let you know if our services are right for you at no cost.

Yes. We can provide end-to-end claims management, from initial notification through to finalisation. Alternatively, we can manage selected functions or provide additional capacity to your existing claims team.

Yes. We can take over the administration of existing matters, review their current status, identify outstanding actions and develop a strategy to progress them towards resolution.

We can coordinate inspections, assessments and repair-related activities through appropriately qualified service providers, depending on the scope of our engagement.

The best way to contact us initially is via our contact page or our email. From there, we will contact you and discuss what your needs are and work with you on what services and structure works best